We collect information you provide when applying for our services — your name, company details, contact information, and financial documentation including bank statements, GST returns, and business registrations. This is necessary to match you to the right funding instruments and facilitate your capital acquisition. We also collect limited technical data when you use our website: IP address, browser type, pages visited, and time on site — aggregated and never linked to your identity without consent.

Your information is used exclusively to provide capital advisory services — assessing eligibility, preparing documentation, communicating with lenders and government institutions on your behalf, and improving our platform. We do not sell, rent, or trade your personal data to third parties under any circumstances. Where data is shared externally — with lenders, NBFCs, or grant administrators — it is done solely with your explicit prior consent as a necessary step in your funding process.

We implement SSL/TLS encryption, secure cloud storage with restricted access controls, and team-wide non-disclosure obligations. Financial documents are stored in isolated, access-controlled environments. We retain data only as long as necessary to fulfil the purpose for which it was collected, comply with legal obligations, or resolve disputes. Upon mandate completion and expiry of any legal retention requirement, your data is securely deleted. You may request deletion at any time.

Under applicable Indian data protection law, you have the right to access any personal information we hold, request corrections, withdraw consent for data processing, and request deletion of your data. All data requests receive a response within 30 days of receipt. We will never penalise you for exercising your privacy rights — these protections are unconditional.

Data Protection Officer · Estrobic India · Nariman Point, Mumbai 400 020 · Available Monday–Friday, 9AM–7PM IST. We resolve all concerns within 14 working days.

Estrobic India is a capital acquisition advisory company. We identify, structure, and facilitate access to funding instruments — including non-dilutive financing, government schemes, grants, and equity rounds. We are an advisory intermediary: we do not lend capital directly, and we do not guarantee the approval of any application, loan, grant, or term sheet. Funding decisions rest solely with the lender, government body, or investor to whom your application is submitted. Our initial eligibility assessment is provided at no cost and with no commitment on your part. Chargeable advisory services commence only after a formal Engagement Letter, setting out scope, fees, and timelines, has been signed by both parties.

Estrobic operates primarily on a success-based fee model: no fee is charged until funding is successfully disbursed to your account. This structure ensures our incentives are perfectly aligned with yours. For mandates requiring significant upfront advisory work — pitch decks, financial modelling, due diligence preparation — a retainer fee may apply, clearly disclosed and agreed in the Engagement Letter before work commences. All fees are stated in Indian Rupees inclusive of applicable taxes. Invoices are due within 7 business days of issuance. Late payments may attract interest at 1.5% per month.

You agree to provide accurate, complete, and timely information and documentation as reasonably requested. Estrobic shall not be liable for adverse outcomes — application rejections, delays, or declined approvals — that result from inaccurate or incomplete information. You agree not to engage our services for any unlawful purpose, and to comply with all applicable laws and regulations in connection with your funding applications.

All content, frameworks, methodologies, and materials produced by Estrobic — pitch decks, financial models, scheme mapping reports, advisory documents — are the intellectual property of Estrobic India and are licensed to you for use in your specific funding mandate only. Estrobic maintains strict confidentiality over all client information. All team members operate under non-disclosure obligations.

These terms are governed by the laws of India. Disputes are subject to the exclusive jurisdiction of the courts of Mumbai, Maharashtra. Estrobic India · Nariman Point, Mumbai 400 020.

All deliverables — eligibility assessments, pitch decks, financial models, funding applications, scheme mapping reports, and advisory documentation — are provided digitally via secure email or shared document environments. Delivery timelines are specified in the Engagement Letter for each mandate, varying based on complexity and scope. Our initial free eligibility assessment is typically delivered within 24 hours of submission. For paid engagements, milestone timelines are agreed in advance and documented. Estrobic will notify you proactively of any delay and work toward an agreeable revised schedule.

The free eligibility assessment carries no charge and no refund implications. For paid retainer engagements, you may cancel and receive a full refund within 48 hours of signing, provided no substantive work has commenced. Once advisory work has begun — document review, scheme mapping, lender outreach, or application preparation — fees for completed work are non-refundable. For pure success-fee mandates, no fee is charged unless funding is disbursed to your account. If your application is rejected after a genuine Estrobic submission, no success fee is payable. To initiate a refund, contact us within the applicable window; valid requests are processed within 10 business days to the original payment method.

If you believe you have been incorrectly charged, contact our team in writing within 14 days of the invoice date. We take billing disputes seriously, investigate promptly, and aim to resolve all disputes within 14 working days of receipt. Disputes raised after 14 days of invoice issuance may not be eligible for review.

Call +91 932 294 1849 or write to Estrobic India, Nariman Point, Mumbai 400 020. Monday–Friday, 9AM–7PM IST.

All clients are required to complete KYC verification before availing our advisory and capital facilitation services. KYC documents include: government-issued photo ID (Aadhaar, PAN, Passport), proof of address, business registration documents (Certificate of Incorporation / MSME Registration), GST registration (if applicable), and beneficial ownership declarations for companies with complex shareholding structures. For entities, we additionally require board resolutions, authorized signatory details, and constitutional documents.

Estrobic India shall not knowingly facilitate any transaction that constitutes money laundering, terrorist financing, or any other financial crime. We conduct risk-based due diligence on all clients. Clients identified as Politically Exposed Persons (PEPs), or associated with high-risk jurisdictions, are subject to enhanced due diligence. All suspicious transactions are reported to the Financial Intelligence Unit – India (FIU-IND) as required under PMLA. We maintain records of all transactions and KYC documents for a minimum of five (5) years.

By engaging with Estrobic India, you confirm that: (a) all funds involved in the engagement are from legitimate sources; (b) you are not subject to any sanctions, debarment, or regulatory action; (c) all information and documentation provided are true, accurate, and complete; and (d) you will promptly notify Estrobic India of any material changes to your KYC information. Providing false or misleading information is a criminal offence and will result in immediate termination of services and referral to appropriate authorities.

For compliance queries, contact us at hello@estrobic.com or call +91 932 294 1849. Estrobic India · Nariman Point, Mumbai 400 020.

Estrobic India collects the following categories of documents from clients: (1) Identity documents — PAN card, Aadhaar, passport, or voter ID; (2) Business registration documents — Certificate of Incorporation, MSME registration, GST certificate, IEC code; (3) Financial documents — audited financial statements, bank statements (last 12 months), ITR filings, GST returns; (4) Operational documents — pitch decks, business plans, cap tables, term sheets; (5) Legal documents — board resolutions, shareholder agreements, existing loan agreements. Additional documents may be requested depending on the specific funding instrument or lender requirements.

Documents are collected for the following purposes: eligibility assessment and scheme mapping; preparation of funding applications; submission to lenders, government agencies, and investors as part of the capital facilitation process; KYC and AML compliance obligations; and internal record-keeping and audit trails. Documents are shared with third parties — including banks, NBFCs, government agencies, and investors — only as necessary and with your implicit consent arising from the engagement of our services.

All client documents are retained for a minimum of five (5) years from the date of the last transaction or engagement, as required under PMLA and applicable Indian laws. Documents are stored securely using encrypted digital storage. Upon request, clients may seek deletion of documents not subject to mandatory retention requirements; such requests will be processed within 30 business days.

To request access to, correction of, or deletion of your documents, write to hello@estrobic.com. Estrobic India · Nariman Point, Mumbai 400 020.

Estrobic India maintains a conflicts of interest register and discloses any actual or potential conflicts to clients before or at the commencement of an engagement. A conflict of interest may arise when Estrobic India, or any of its associates, has a financial or personal interest that could compromise the objectivity of our advisory. In such cases, we will either obtain your informed written consent to proceed or decline the engagement. Our team members are required to disclose any personal interests in transactions or lenders involved in a client mandate.

Estrobic India will promptly disclose to clients any material information that may affect the outcome of a funding engagement, including: changes in lender or investor appetite; adverse regulatory developments that may affect scheme eligibility; material changes in our fee structure; any referral arrangements or commissions received from third-party lenders or service providers. All such referral arrangements, where they exist, are disclosed in the Engagement Letter prior to commencement of work.

Estrobic India is a capital acquisition advisory company and is not registered as a Non-Banking Financial Company (NBFC), portfolio manager, investment advisor, or stock broker with SEBI or RBI. Our services constitute advisory and facilitation services only. We do not hold, manage, or disburse client funds. All funding disbursements are made directly by the respective lender, investor, or government agency to the client's designated bank account. Risk disclosures relating to specific funding instruments are communicated in writing prior to application submission.

For questions about disclosures or conflicts of interest, contact us at hello@estrobic.com. Governing law: Mumbai, Maharashtra, India.

Estrobic India provides capital acquisition advisory services including: eligibility assessment and scheme mapping; preparation and submission of funding applications to government bodies, banks, NBFCs, and investors; pitch deck and financial model creation; due diligence preparation; investor introductions; and ongoing mandate support until funding disbursement. Specific deliverables and timelines for each engagement are detailed in the Engagement Letter signed prior to commencement.

Our primary fee model is success-based: no fee is payable until funding is successfully disbursed to your account. For mandates requiring significant advisory preparation, a retainer fee may apply and will be clearly specified in the Engagement Letter. All fees are stated in Indian Rupees (INR) inclusive of applicable GST. Invoices are due within 7 business days of issuance. Late payments attract interest at 1.5% per month. Estrobic India reserves the right to suspend services for overdue accounts.

Estrobic India does not guarantee funding approval, loan disbursement, investor interest, or government grant allocation. All such decisions are at the sole discretion of lenders, investors, and regulatory authorities. Estrobic India shall not be liable for any loss, damage, or opportunity cost arising from rejection of funding applications or investor decisions. Our liability, in any event, shall not exceed the fees paid by you to Estrobic India in the preceding three months.

Both parties agree to maintain strict confidentiality of all non-public information exchanged during the engagement. All deliverables created by Estrobic India — including pitch decks, financial models, and scheme mapping reports — remain the intellectual property of Estrobic India and are licensed to the Client for use in the specific funding mandate only. The Client may not share, reproduce, or commercialize these deliverables without written consent.

This Agreement is governed by the laws of India. All disputes shall be subject to the exclusive jurisdiction of the courts of Mumbai, Maharashtra. For service enquiries: hello@estrobic.com · Nariman Point, Mumbai 400 020.